This Privacy Policy explains how K Subbanna Iyer Brahmin Catering ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our catering services, visit our website, or interact with us.

By using our services, you consent to the practices described in this policy. We are committed to complying with applicable data protection laws, including the Information Technology Act, 2000 and its related rules.

Personal Information:

• Contact details (name, email address, phone number)
• Event details (date, venue, guest count)
• Billing and payment information
• Dietary preferences and special requirements
• Communication records (emails, messages)

Automatically Collected Information:

• IP address and browser type
• Website usage data through cookies
• Device information

• To provide and manage catering services for your events
• To process payments and send invoices
• To communicate about your booking and service updates
• To improve our services and customer experience
• To comply with legal obligations and tax requirements
• To send promotional offers (only with your consent)
• To address customer service inquiries and feedback

We process your personal information based on the following legal grounds:

• Contractual necessity: To fulfill our catering services agreement
• Legal compliance: To meet tax and regulatory requirements
• Legitimate interests: To improve our services and operations
• Consent: For marketing communications (where applicable)

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Payment processors, delivery partners (strictly for service delivery)
• Legal authorities: When required by law or to protect our rights
• Professional advisors: Accountants, lawyers (under confidentiality agreements)

All third parties are contractually obligated to protect your data and use it only for specified purposes.

We implement appropriate technical and organizational security measures to protect your personal information:

• Secure servers and encryption protocols
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection
• Secure payment processing systems

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Booking information: 7 years (for tax and legal compliance)
• Customer communications: 3 years after last interaction
• Marketing data: Until consent is withdrawn
• Payment records: As required by financial regulations

Under applicable data protection laws, you have the following rights:

• Right to access: Request copies of your personal information
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a usable format
• Right to object: Object to certain processing activities

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. We use cookies for:

• Website functionality and performance
• Analytics to improve our services
• Remembering your preferences

Your personal information is processed and stored primarily in India. We do not routinely transfer your data internationally. If any transfer occurs, we ensure adequate protection through appropriate safeguards.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. Significant changes will be communicated to you directly when appropriate.

In compliance with the Information Technology Act, 2000 and its related rules, we have appointed a Grievance Officer to address your concerns regarding data protection: